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Becoming an Employer of Choice will strengthen the bottom line.
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Written by Mike Schapiro   
Wednesday, 13 December 2006
Years ago there was no such concept as employer of choice.  Indeed the only choice an employee had was to find someone who would choose them, and hopefully keep them.  It was also expected that the employee would remain loyal to the company for as long as possible and ideally to retirement.

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Why is a customer policy essential in providing best practice customer service?
Every business and every organisation has customers yet most businesses don’t have a formal customer service policy.
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