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Small Businesses Turn to Commercial Finance Brokers
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Written by Robert Stevens   
Thursday, 11 October 2007

 

Loan brokers are a substantial part of the residential mortgage market accounting for approximately 45% of all new residential mortgages. However for business owners, consulting a commercial finance broker has until recently been foreign ground; but time constraints and increasing pressures to cut business costs has seen a demand increase for their services.

 

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Improving Employee Performance
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Written by Mark Purbrick   
Thursday, 06 September 2007

What should a manager do when an employee’s work output, productivity or attitude fails to consistently meet expected standards?

The reality is that this problem cannot be rectified until the manager first identifies its cause. 

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Managing Difficult Team Leaders
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Written by Mike Schapiro   
Thursday, 01 March 2007

“A Hands On Approach!”

Over the past decade, a continuous reoccurring theme has emerged from the Middle and Senior Managers that we have had the privilege of working with.  The theme, “Managing difficult Team Leaders!”.

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Why is a customer policy essential in providing best practice customer service?
Every business and every organisation has customers yet most businesses don’t have a formal customer service policy.
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