CCS Boardroom - Best Practice Management

Advertisement

Best Practice Management

Improving Employee Performance

Written by Mark Purbrick
Thursday, 06 September 2007
What should a manager do when an employee’s work output, productivity or attitude fails to consistently meet expected standards? The reality is that this problem cannot be rectified until the manager first identifies its cause. Be first to comment \| Add as favourites (0) \| Quote this article \| Views: 1111
Read more...

Things are not always what they seem

Written by Mike Schapiro
Wednesday, 28 February 2007
Even when you may know the facts, don’t lose sight that its people who make things happen! Be first to comment \| Add as favourites (7) \| Quote this article \| Views: 1278
Read more...

Customer ‘Satisfaction vs Loyalty’

Written by Colin Chodos
Wednesday, 28 February 2007
Summary of presentation to Ashley Munro customers by Colin Chodos of CCS. November 2006 Be first to comment \| Add as favourites (2) \| Quote this article \| Views: 1203
Read more...

When it comes to changing your jobs, is the grass always greener?

Written by Mike Schapiro
Tuesday, 27 February 2007
Many research studies have noted that anywhere between 20% and 47% (at any point in time) of employees are considering a move to another job. Be first to comment \| Add as favourites (6) \| Quote this article \| Views: 1158
Read more...

U.R.O.B’s and the commercial impact on the bottom line

Written by Colin Chodos
Saturday, 09 December 2006
UROB’s stands for ‘Unofficial Rules Of Business’. These are undocumented ways in which a company operates. Do I have to wear a tie if I visit with clients? Can I email the MD if I have a query on company policy? Am I allowed to introduce a relative into the organization? Many UROB's will directly impact the bottom line and your customer's experience in doing business with your company. Be first to comment \| Add as favourites (3) \| Quote this article \| Views: 1270
Read more...